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	<title>Comments on: customer service, you are doing it right.</title>
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	<description>Shana Ray&#039;s take on Sonoma County, Food, Wine &#38; Social Media</description>
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		<title>By: customer service in the consumer review era. &#171; shana; not out on VHS yet</title>
		<link>http://shanaray.com/social-media/customer-serice-you-are-doing-it-right/comment-page-1/#comment-98</link>
		<dc:creator>customer service in the consumer review era. &#171; shana; not out on VHS yet</dc:creator>
		<pubDate>Thu, 26 Feb 2009 21:07:20 +0000</pubDate>
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		<description>[...] take away customers.  They have to know that in this new online era that they truly have to go above and beyond when it comes to customer service.  If you are a business that needs some help with online [...]</description>
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