<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>ShanaRay.com &#187; &#8220;customer service&#8221;</title>
	<atom:link href="http://shanaray.com/tag/customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://shanaray.com</link>
	<description>Food, Wine &#38; Social Media in Wine Country</description>
	<lastBuildDate>Sun, 20 May 2012 22:09:37 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>running a small business: you are doing it wrong.</title>
		<link>http://shanaray.com/running-a-small-business-you-are-doing-it-wrong/</link>
		<comments>http://shanaray.com/running-a-small-business-you-are-doing-it-wrong/#comments</comments>
		<pubDate>Tue, 15 Sep 2009 03:30:36 +0000</pubDate>
		<dc:creator>Shana</dc:creator>
				<category><![CDATA[Food/Restaurant Blog]]></category>
		<category><![CDATA[Sonoma County]]></category>
		<category><![CDATA["customer service"]]></category>
		<category><![CDATA[advice]]></category>
		<category><![CDATA[ALL THINGS WOM]]></category>
		<category><![CDATA[Restaurant]]></category>
		<category><![CDATA[Social Media Blog]]></category>
		<category><![CDATA[WOM]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://shanaray.com/?p=1265</guid>
		<description><![CDATA[I work from my laptop which means when not working from my kitchen table, I work out of various coffee ]]></description>
		<wfw:commentRss>http://shanaray.com/running-a-small-business-you-are-doing-it-wrong/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>customer service in the consumer review era.</title>
		<link>http://shanaray.com/customer-service-is-more-important-than-ever-before/</link>
		<comments>http://shanaray.com/customer-service-is-more-important-than-ever-before/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 20:59:37 +0000</pubDate>
		<dc:creator>Shana Ray</dc:creator>
				<category><![CDATA[Sonoma County]]></category>
		<category><![CDATA["customer service"]]></category>
		<category><![CDATA[Blogging Relations]]></category>
		<category><![CDATA[Online PR]]></category>
		<category><![CDATA[Online reviews]]></category>
		<category><![CDATA[online strategy]]></category>
		<category><![CDATA[Wine Country]]></category>
		<category><![CDATA[Yelp]]></category>

		<guid isPermaLink="false">http://shanaray.wordpress.com/?p=618</guid>
		<description><![CDATA[Years ago, back when the terms blog and twitter were still unknown, if restaurants, retailers or wineries provided terrible customer ]]></description>
		<wfw:commentRss>http://shanaray.com/customer-service-is-more-important-than-ever-before/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>customer service, you are doing it right.</title>
		<link>http://shanaray.com/customer-serice-you-are-doing-it-right/</link>
		<comments>http://shanaray.com/customer-serice-you-are-doing-it-right/#comments</comments>
		<pubDate>Sun, 15 Jun 2008 22:11:41 +0000</pubDate>
		<dc:creator>Shana Ray</dc:creator>
				<category><![CDATA[Social Media Blog]]></category>
		<category><![CDATA["customer service"]]></category>
		<category><![CDATA[best buy]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[obession]]></category>
		<category><![CDATA[starbucks]]></category>
		<category><![CDATA[zappos]]></category>

		<guid isPermaLink="false">http://shanaray.wordpress.com/?p=135</guid>
		<description><![CDATA[Everyone who is “online” knows all about what Tony Hsieh the CEO of Zappos is doing via Twitter to create ]]></description>
		<wfw:commentRss>http://shanaray.com/customer-serice-you-are-doing-it-right/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

